Unless agreed, a minimum charge of £200.00 applies to all journeys booked through this website.
Provisional bookings whether made at the time of viewing or verbally by telephone will only be held for seven days.
Your booking is confirmed on receipt of a deposit/booking fee not being less than £100.00 per wedding taxi or associated vehicles.
Deposits/booking fees are neither refundable nor transferable.
Deposits/booking fees are £100.00 per vehicle booked, Taxis booked for evening transfers are deemed to be a separate booking for which a separate Deposit/booking fee is required at the time of booking.
Acceptance of our services is the acceptance of our terms and conditions.
Vehicles will not be permitted to commence hire until paid in full unless otherwise agreed by the owners of this website.
Any additional costs such as mileage, extra time or parking charges must be paid in ‘cash’ to the driver at the end of the hire. Extra time and mileage is charged at £60.00 per hour in half-hourly increments.
Additional instructions on the day of hire may incur additional costs.
All Vehicles are strictly non-smoking.
Any deviation from the journey booked, as shown on your booking form and our subsequent confirmation i.e. to another destination or a park for photographs may incur an additional cost.
Unless otherwise agreed the balance of your booking shall be payable no later than 28 days before your booking.
The owners of this website in their absolute discretion, without liability and without giving a reason, reserve the right to refuse any booking.
The owners of this website cannot be held responsible for any loss financial, professional, emotional, missed connection times, flights, trains, due to the taxi not arriving at the pick-up address at the booked time due to adverse weather, traffic conditions, or road traffic accidents or road closures, mechanical failure, riots, acts of God, accidents, illness or any other event beyond our control.
Our driver will choose a route using his knowledge and experience of local conditions. He will be happy to accept an alternative route as requested by his passenger. However, should this result in extra miles or time, an extra charge may be levied.
When operating in a busy metropolis such as London, even with the best planning, unforeseen circumstances may occur. The owners of this website cannot be held responsible for any missed connections i.e. flights, trains, boats due to adverse weather, traffic conditions, or road traffic accidents or road closures, mechanical failure, riots, acts of God, accidents, illness or any other event beyond our control.
Any quoted pick up or journey times are best estimates only and whilst it uses all reasonable efforts to convey passenger(s) to their destinations in the shortest possible time, the owners of this website shall have no liability if a pickup or journey time exceeds any estimation given or otherwise exceeds the customers or the passenger(s) expectations for whatever reason nor shall the owners of this website have any other liability to the client or passenger(s) in connection with the time at which the passenger(s) reach or fail to reach the destination.
The owners of this website accept no responsibility nor will it be held liable in any way for any unforeseen circumstances such as mechanical breakdown, punctures, accident, traffic jams or severe weather conditions. However, should delays occur or hired vehicles become permanently immobilised due to any of the aforesaid reasons or in circumstances beyond its control the company reserves the right to provide an alternative vehicle where possible.
The owners of this website shall have no liability for any damage, loss, costs, claims or expenses (whether foreseeable or not) incurred or suffered by the client or the passenger(s) by virtue of eventualities or occurrences or omissions including on the part of the taxi-cab driver outside of its reasonable control.
The owners of this website cannot be held responsible or liable in any way for loss or damage to client’s property, luggage or personal effects howsoever it is caused. The owners of this website cannot be held responsible for the return of any property left in the vehicle and the hirer is responsible for arrangements for the safe return of their property.
If the owners of this website cancel the booking it shall have no liability to the client or intended passenger(s) if it has used reasonable endeavours to fulfil the booking and to notify the client of the cancellation.
In the event of any cancellation by the hirer, the owners of this website must be notified in writing as soon as possible. Cancellation of your booking causes the forfeit of the deposit paid. If we are not notified in writing of your cancellation you will be liable for the full payment of your booking. If the cancellation is within eight weeks of your Booking date you are liable for a further fifty per cent of your outstanding balance. If cancellation is within the 28 days preceding your booking date you are liable for payment in full.
The owners of this website reserve the right to terminate any or all services to rude and abusive clients
Normal luggage assumes one suitcase and one piece of hand luggage per person, any luggage that the taxi cannot accommodate is the responsibility of the passenger.
Unless agreed, no food or drinks shall be taken inside any of our vehicles, the driver has the right to refuse any passengers who bring food or drink into the vehicles.
Journeys booked from Airports, Train Stations, and Seaports it is the responsibility of the passenger to locate the taxi and not the taxi driver to locate the passenger. On booking any such journey we will give a definite pick-up point that the passenger must locate, any failure on the passengers’ part to locate the Taxi will result in a £90.00 cancellation charge by invoice to the customer's address.
The owners of this website reserve the right of our drivers to refuse to wait in undesignated areas or where a fine could be imposed. In circumstances where the taxi has been requested to wait in one of these areas, then the hirer of the vehicle will be completely responsible for any parking fines incurred.
The owners of this website accept no liability for clothing etc. being marked or dirtied in any way howsoever caused or by any means during the duration of your hire. All vehicles have door locks and hinges which have to be greased otherwise the doors could seize and fail to operate properly. The owners of this website cannot be held responsible for marks on clothing due to the said clothing coming into contact with these mechanical parts.
Any fouling of the taxi by any passenger will result in a charge of a minimum of £50.00 dependant upon the severity of the fouling.
Hirers will be held responsible for any damage to our vehicles howsoever caused by the client’s or their guests regardless of cost for clean up or repairs i.e. spillage stains, sickness, cigarette burns or tears to fabric etc.
The owners of this website will prosecute any person who causes damage to any vehicle booked through us.
The driver has the right to refuse any passenger that they feel may be a threat to themselves or the vehicle.
Any quotation given by the owners of this website should be treated as such as the owners of this website cannot be held responsible for any discrepancy or fare disputes or differences in fares between quotes given and actual metered fares.
The owners of this website are happy to cater for any reasonable requests whilst supplying your special wedding taxi. However, any special requirements must be discussed and agreed before the event and with the driver on the day. Should any damage occur to the vehicle due to any ceremonial or traditional activity, the hirer of the vehicle will be held completely responsible and liable for all costs.
Although unlikely, it's possible that due to circumstances beyond our control, we may not be also to supply the exact taxi requested. Should that be necessary we will do all in our power to match it, however in some cases we may have to provide a similar vehicle (for instance a silver taxi instead of a white one). In the instance of last-minute mechanical breakdown, exceptional traffic difficulties, incidents, accidents, acts of God or any events beyond our control, we will endeavour to supply another vehicle from the range of vehicles in our contact base. If a cheaper vehicle is supplied as a replacement, a suitable price adjustment will be made. If in the final instance we cannot provide our service or vehicle for any of the reasons mentioned, then a full refund will be made of your deposit and any other monies paid.
When the booking is a pick up from a wedding reception a maximum of twenty minutes waiting time is included in the price, any extra waiting time will be charged at £60.00 per hour or part thereof.
The settlement is due seven days from the invoice date.
The owners of this website reserve the right to charge interest on unpaid invoices at the base rate of HSBC plc plus four per cent accruing daily and compounded on a six-monthly basis from the due date until full settlement.
The client shall pay to the owners of this website any reasonable expenses (including those charged by debt collection agency) together with all legal and court costs incurred in the collection of any overdue invoice and the minimum charge in respect of this shall be £100.00.
In the unlikely event that you should have cause for complaint, any issues must be made in writing within seven days. Our investigations will establish its validity and if it necessary independent assessment will be made. If it is found that we have been at fault in not supplying the service that you have asked us to provide, then a refund may be applicable (non-refundable deposits excepted). All refunds will be made on an individual basis and any refund will be made appropriate to the nature of the complaint.
The owners of this website reserve the right to alter or vary these terms and conditions in any respect at its absolute discretion upon publishing the relevant alterations and of the date upon which such alterations take effect on this website.
These Terms and Conditions override all others and the owners of this website reserve the right to alter and amend these terms and conditions at any time without prior notice.